Privacy Policy

01Who We Are

Sentara Expert Witness ("Sentara") connects attorneys with vetted testifying and consulting expert witnesses across Tennessee. This policy applies to information collected through our website, our application and intake forms, email correspondence, and phone communications with our team.

02Information We Collect

We collect and maintain information from several categories of individuals in the course of operating our business:

Client Information

When an attorney, firm, or pro se client requests an expert through Sentara, we collect information such as:

• Name, firm or organization, email address, phone number, and mailing address
• Case type, jurisdiction, county, and relevant case details submitted in a request
• The discipline or type of expert being requested and any deadlines provided
• Correspondence exchanged with our intake team
• Billing and payment information when applicable

Applicant / Expert Information

When an individual applies to join the Sentara expert network, we collect information such as:

• Name, professional title, contact information, and professional summary
• Discipline, years of experience, and state(s) of licensure or certification
• Prior testimony, deposition, or litigation support history
• Uploaded documents, including CVs and resumes, board certifications, licenses, diplomas or degree confirmations, proof of work history, and any other supporting credentials submitted with an application
• Information gathered during our independent credential verification process

Other Information

We may also collect general website usage data (such as pages visited and browser type), information submitted through general contact forms, and any other information voluntarily provided to us through our website or in communications with our team.

03How We Use Information

We use the information described above to:

• Identify, vet, and match experts to attorney and client requests
• Verify the credentials, licensure, and professional history of applicants before they are added to our network or recommended for any engagement
• Communicate with clients and experts about active or prospective engagements
• Operate, maintain, and improve our website and services
• Process billing and payment where applicable
• Comply with legal obligations and enforce our Terms of Service
• Respond to inquiries, feedback, and support requests

04How We Share Information

Sentara shares information only where necessary to operate our services:

• Between clients and experts. When a client requests an expert, relevant portions of an expert's professional profile (such as credentials, experience summary, and availability) are shared with the requesting client. We do not share a client's confidential case details with an expert beyond what is necessary for the expert to evaluate or perform the engagement.
• Service providers. We use third-party vendors to operate parts of our website and intake process, such as form processing and file storage. These vendors are only permitted to use information as necessary to provide their service to us.
• Legal and safety purposes. We may disclose information where required by law, court order, or governmental request, or where necessary to protect the rights, property, or safety of Sentara, our clients, our experts, or others.
• Business transfers. If Sentara is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to the protections of this policy.

05We Do Not Sell Your Information

06Data Retention

We retain client and applicant information for as long as necessary to fulfill the purposes described in this policy, including maintaining an active roster of vetted experts, supporting ongoing or future engagements, and meeting legal, accounting, or recordkeeping obligations. Expert applicant records, including submitted documents, are retained for as long as the applicant remains part of our active network, and for a reasonable period afterward in case of reapplication or legal need. You may request deletion of your information as described in Section 8 below.

07Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. Uploaded documents and case information are accessed only by personnel who need it to perform their role. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of any information transmitted to us.

08Your Choices & Rights

Depending on your relationship with Sentara and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to our legal and legitimate business retention needs
• Opt out of non-essential communications from Sentara

To make a request, contact us using the information in Section 13. We will respond within a reasonable timeframe and may need to verify your identity before processing certain requests.

09Cookies & Tracking

Our website may use cookies and similar technologies to support basic site functionality and to understand general usage patterns, such as which pages are visited most often. You can control cookies through your browser settings; disabling cookies may affect certain site functionality.

10Third-Party Links

Our website may contain links to third-party websites. Sentara is not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies directly.

11Children's Privacy

Sentara's services are directed at attorneys, professionals, and businesses, not children. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can address it.

12Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

13Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Sentara Expert Witness
Phone: 615-200-7064
Email: contact@sentaraexpertwitness.com